HOW TO ORDER

Here are the basics.
If you have any questions please contact us at any time.

STEPS TO ORDER

1. Contact us by phone or email to discuss the scope of your project.  We would even be happy to meet with you in person, if necessary.

2. We'll provide you with a free estimate based on our conversation (stated in a letter of agreement or work order).

3. Once you accept the estimate you will be required to provide a 50% deposit along with the signed agreement.  If you have specific art files, photos, paint colors, or other aides you'd like us to use, please provide at this time. Upon receiving the deposit and signed letter of agreement we will schedule the work and estimated date of completion.

ITEMS FOR DISCUSSION DURING THE FIRST MEETING

• What are your specific requirements

• Sign dimensions

• Single or double sided

• Desired colors and ones we need to match

• If we need to paint a logo, a jpg logo file or even a crude sketch will help

• The exact written copy* or menu

• Font name, if you need us to match a particular font

• Your desires regarding effects on fonts (such as shadows or outlines)

• If we are painting directly on a wall, then we need to know the wall surface (i.e., smooth drywall or rough stucco)

• Computer Designs, we will need to know your usage of logo we create (T-shirts, letterhead, CDs, banners, etc)

• Will all creative decisions be left up to Graphic Jules or do you already work with a designer

*copy refers to the written content

TURNAROUND TIME

Because every project is individually crafted, most of our projects require a minimum of 2-3 weeks from time deposit is received to completion. Some projects may require more time depending on the complexity, size and number of orders ahead of you. Please allow for this in your project scheduling, rush orders are available at an additional charge. 

PRICING

Every project is unique and will be priced according to the specific project.  The letter of agreement/work order will contain accurate pricing.  If additional items need to be added you, will be contacted to discuss the increase in pricing prior completion of the work. If you are working with a menu or other copy* heavy item please make sure to have the final copy before sending to us.

PAYMENTS

50% Deposit required to put you on the schedule and start designing, with the remaining 50% due upon the day of completion. Payment may be made by cash, check or by PayPal. If you prefer PayPal payments, an invoice can be sent to you.

SIGNAGE & INSTALLATION

All signage permits are the sole responsibility of the customer. We do not install signs on buildings or hang fixtures inside, etc. If it is something that you would typically need to hire a contractor to do, you will have to factor that into your project separately from us.

DESIGN POLICY

Project Mock-Ups (artwork) will be provided upon estimate approval and receipt of deposit. Mock-Ups are the property of Graphic Jules and will be released to client upon full payment. Replication of Mock-Ups created by Graphic Jules by another artist will result in legal action to obtain payment for time spent in creation by Graphic Jules. 

PROJECT CHANGES

Any substitutions in project size or project materials requested by the customer other than those specified in the work order will result in an adjustment to the final invoice. Last minute changes to text or designs approved by customer after approval will result in an adjustment to the final invoice.